This Privacy Policy describes how GraphikTees (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.graphiktees.co.uk (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services (e.g., website hosting, analytics, payment processing, order management).

  • Our payment processors, who collect payment information (e.g., credit/debit card information, billing address) to process your payment in order to fulfill your order.

  • When you visit our Site, open or click on emails we send you, or interact with our advertisements, we (or third parties we work with) may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide you with the Services in order to perform our contract with you, including to process payments, fulfill orders, send notifications related to purchases, returns or exchanges, manage your account, arrange for shipping, and provide customer support.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, and showing you advertisements for products or services. You can opt out of promotional emails at any time using the unsubscribe link in the email.

Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your login credentials safe.

Communicating with You and Service Improvement

We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective service, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. Cookies help us operate the Site, remember preferences, run analytics, and improve user experience. You can control Cookies through your browser settings and may remove or reject Cookies; however, doing so may impact site functionality.

Please note that while your browser may allow you to transmit a “do not track” signal, many websites (including ours) may not respond to such signals.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, hosting, fulfillment, and shipping).

  • With business and marketing partners to provide services and advertise to you, in accordance with their own privacy notices.

  • When you direct, request, or otherwise consent to our disclosure of certain information (for example, to ship your order).

  • To comply with law, respond to lawful requests, enforce our terms, and protect our rights and the rights of our users.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Third Party Websites and Links

Our Site may provide links to websites or platforms operated by third parties. If you follow links to sites not controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of third-party sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

No security measures are perfect, and we cannot guarantee absolute security. We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on where you live, you may have rights related to your personal information, including:

  • Right to access / know

  • Right to delete

  • Right to correct

  • Right of portability

  • Restriction of processing

  • Withdrawal of consent (where applicable)

  • Managing communication preferences (unsubscribe from promotional emails)

You may exercise these rights by contacting us using the contact details provided below. We may need to verify your identity before fulfilling your request.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, contact us:

Contact Information:
🔹 Trade Name: GraphikTees
📧 Email: support@graphiktees.co.uk
📞 Phone: +447424461222
Business Address: Unit 8, 846 Stratford Rd, Springfield, Birmingham B11 4BS